Terms & Conditions

We design, build, host, and maintain a website for your business under a monthly subscription, or build a website as a one-time project that is handed over to you. What is included depends on the plan you purchase.

Monthly subscription includes:

• Design and build of a website for your business
• Hosting and domain setup while the subscription is active
• Reasonable small content updates on request (text swaps, photo changes, hours, contact details)
• Basic security and platform maintenance of the site we host
• Standard contact form, map embed, and photo galleries

Not included unless agreed in writing:

• Domain registration fees, premium domains, paid plugins, stock photography, fonts, or third-party subscriptions
• Copywriting, professional photography, videography, or logo design
• Search engine optimization campaigns, advertising, or marketing management
• E-commerce, payment processing, booking systems, memberships, or custom software unless quoted separately
• Email hosting or business email accounts
• Complete redesigns, additional pages beyond the agreed scope, or new features
• Legal, accounting, tax, or regulatory compliance work for your business or its content

“Reasonable” updates means routine changes that take a short amount of time. Larger changes are quoted separately. We may decline or charge for requests that go beyond the scope described above.

We believe in being straightforward about who we are and how the work is done, so you know exactly what you are buying.

No professional credentials claimed

• We are an independent website service. We do not hold, and do not claim to hold, any certification, license, accreditation, degree, or professional designation in web development, web design, software engineering, marketing, or any related field, unless a specific credential is stated in writing and can be verified.
• Nothing on this website or in our marketing should be read as a claim that we are a certified, licensed, accredited, chartered, or professionally qualified developer, designer, or agency.
• We are not a law firm, accounting firm, or marketing agency, and nothing we provide is legal, tax, accounting, financial, or regulatory advice.

Use of AI and automated tools

• Artificial intelligence tools and other automated technologies may be used in any part of the work, including design, layout, coding, written content, images or graphics, testing, hosting configuration, maintenance, and customer support.
• AI-assisted work is reviewed by a human before your website goes live, and we remain responsible for delivering the website described in your plan.
• AI-generated text, images, and code can contain errors, inaccuracies, or material that resembles other work. You are responsible for reviewing your website before launch and telling us about anything that is inaccurate or that you do not want published.
• Rights in AI-generated material may be limited or unclear under copyright law in some jurisdictions, and we cannot promise that AI-generated output is exclusive to you or eligible for copyright protection.
• Third-party AI providers process the inputs we send them under their own terms and privacy policies. Do not send us confidential, sensitive personal, health, or financial information for publication.
• If you would prefer that AI tools are not used for a specific part of your project, tell us in writing before work begins and we will confirm whether we can accommodate it and at what cost.

• The monthly plan is $50 per month in U.S. dollars, plus any applicable taxes.
• Billing is recurring and renews automatically each month on your billing date until cancelled.
• Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method automatically each billing period.
• We do not collect or store your full card details on this website. Payment information is handled by Stripe under Stripe's own terms and privacy policy.
• You are responsible for keeping your payment method current and accurate.
• We may change pricing with at least 30 days' notice by email. Continuing the subscription after the change takes effect means you accept the new price.

• If a payment fails, we or Stripe may retry the charge.
• If payment remains unpaid, your website may be suspended and taken offline without further notice.
• We may restore a suspended website once the outstanding balance is paid, but we are not obligated to preserve site files or data indefinitely.
• You remain responsible for amounts owed for periods in which service was provided.

• You may cancel the monthly subscription at any time. There is no contract or cancellation fee.
• Cancellation takes effect at the end of the current paid billing period. Service continues until then.
• After cancellation, hosting ends and your website will go offline.
• If you want to purchase your website outright after cancelling, contact us for a one-time buyout quote.
• We may terminate or suspend service for non-payment, violation of these Terms, abusive conduct, or unlawful use.
• After termination we may delete site files, content, and backups. Request an export before your service ends if you want a copy.

• Monthly subscription fees are billed in advance and are generally non-refundable, including partial months after cancellation.
• One-time build fees are non-refundable once work has begun, except for amounts covering work not yet performed.
• Nothing in this section limits any refund or cancellation right you have under mandatory consumer protection laws that apply to you.
• We may issue a discretionary refund or credit in individual cases; doing so does not create an obligation to do so again.

• Monthly plan: the website, its design files, code, and configuration remain our property. Your subscription is a license to use the live website while your subscription is active and paid.
• One-time build: on full payment and handover, ownership of the delivered website design and custom code transfers to you, excluding third-party components, licensed assets, and any reusable tools, frameworks, templates, or code libraries we own.
• We retain ownership of our underlying know-how, templates, and reusable components in all cases, and may reuse them for other customers.
• We may display your website in our portfolio and marketing materials unless you ask us in writing not to.

• You keep ownership of the text, images, logos, videos, reviews, and other materials you provide (“Customer Content”).
• You grant us a non-exclusive license to use, host, reproduce, adapt, and display Customer Content as needed to provide the services.
• You represent and warrant that you own or have permission to use all Customer Content, including any photographs, fonts, music, trademarks, and third-party materials, and that our use of it will not infringe anyone's rights.
• You are responsible for the accuracy and legality of all information published on your website, including prices, claims, disclaimers, licensing details, and any legally required notices for your industry.
• You are responsible for maintaining the confidentiality of any account credentials we provide.

You may not use the services, or ask us to publish content, that:

• Is illegal, fraudulent, deceptive, or promotes illegal activity
• Infringes copyright, trademark, privacy, publicity, or other rights
• Is defamatory, harassing, hateful, or threatening
• Contains adult or sexually explicit material, or exploits minors in any way
• Sells or promotes weapons, illegal drugs, counterfeit goods, or other restricted items where prohibited
• Contains malware, spyware, phishing, spam, or attempts to gain unauthorized access to systems
• Violates applicable advertising, consumer protection, healthcare, financial, or professional licensing rules

We may remove content or suspend service immediately if we reasonably believe this section has been violated.

• The services rely on third parties, including hosting providers, domain registrars, DNS providers, payment processors such as Stripe, email providers, analytics, maps, APIs, plugins, and AI-assisted tools.
• Those services are governed by their own terms and privacy policies, and their availability, pricing, and features can change or end.
• We are not responsible for outages, errors, data loss, price changes, policy changes, or discontinuation caused by third parties.
• Domain names are registered subject to registrar rules. If a domain is registered in your name, you are responsible for renewals unless we agree otherwise in writing.
• Some content or code may be produced with the assistance of AI tools. You are responsible for reviewing published content for accuracy before it goes live.

• We aim for high availability but do not promise uninterrupted, error-free, or secure operation. Downtime can occur due to maintenance, hosting problems, attacks, or third-party failures.
• We do not guarantee any level of website traffic, leads, phone calls, sales, revenue, conversions, search engine rankings, or indexing by Google or any other provider.
• Search engines, social platforms, and directories control their own rankings and listings; we have no control over their decisions or algorithm changes.
• Any timelines, estimates, or examples of past results are not promises of future performance.

• Monthly plan: we handle hosting, platform updates, security patching, and backups for the site we host, and make reasonable content updates you request.
• One-time build: after handover, hosting, security, backups, updates, and maintenance are entirely your responsibility. Ongoing help is available for an additional fee.
• You must provide the content, access, and approvals we need in a reasonable time. Delays on your side extend delivery timelines.
• Backups are provided as a convenience and are not guaranteed. You should keep your own copies of important content.

To the maximum extent permitted by applicable law, the services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you, and nothing here limits rights that cannot legally be limited.

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or loss of goodwill, even if we were advised such damages were possible.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the services or these Terms will not exceed the greater of (a) the amounts you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

These limits do not apply to liability that cannot be excluded or limited under applicable law, such as liability for fraud, willful misconduct, death or personal injury caused by negligence, or certain consumer rights.

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Maxie Local Web Works and its owner from claims, damages, liabilities, and reasonable legal fees arising out of (a) Customer Content, (b) your use of the services, (c) your violation of these Terms or applicable law, or (d) your infringement of a third party's rights. We will notify you of any such claim and you may control the defense with counsel reasonably acceptable to us; we may participate at our own expense.

We may suspend or terminate your account and take your website offline, with or without notice, for non-payment, suspected fraud or abuse, violation of these Terms, legal requirements, or risk to our systems or other customers. Where practical, we will contact you first and give you a chance to resolve the issue.

If a dispute arises, contact us first at maxielocalworks@gmail.com so we can try to resolve it informally. Both parties agree to attempt a good-faith resolution for at least 30 days before starting formal proceedings.

If that does not resolve the dispute, it will be handled in the state or federal courts located in Illinois, and both parties consent to that jurisdiction. Either party may bring a qualifying claim in small claims court. Nothing in this section prevents either party from seeking injunctive relief to protect intellectual property. If you are a consumer, this section does not remove your right to bring a claim in the courts of your place of residence where applicable law gives you that right.

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law rules, except where mandatory local consumer laws in your jurisdiction apply.

We may update these Terms from time to time. The current version and effective date are always shown at the top of this page. Material changes to active subscriptions will be communicated by email or a notice on the website before they take effect. Continuing to use the services after the effective date means you accept the updated Terms.

• You are an independent customer; these Terms do not create a partnership, employment, or agency relationship.
• You may not transfer these Terms without our written consent. We may assign them in connection with a sale or transfer of the business.
• If any provision is found unenforceable, the rest stays in effect and the unenforceable part is limited to the minimum extent necessary.
• Neither party is liable for delays caused by events beyond reasonable control, such as outages, natural disasters, or third-party failures.
• These Terms, along with the Privacy Policy and any written quote or proposal, are the entire agreement between us.

Maxie Local Web Works (sole proprietorship, DBA Maxie Local Web Works)
Email: maxielocalworks@gmail.com
Phone: (217) 506-1491